I would personally go else where, knowing I will be treated like a human being and walking away with peace of mind. You will not find it at this store.
Arguably, the worst customer service I have experienced with Sprint. The customer service representatives are very rude and confrontational. They don't allow the customer to speak and make a case as of why they need service.
I went to this store on 8/1/17 nice guys dont even know their names but took care of me as soon as i enter the store switch from ATT 6 lines to sprint i bough 3 phones i got 3 free phones will come back to store dont have no complaint about this guys took care of me so far so good love the phones and my service is great and bill is way cheaper than att thanks guys..
The personal are very friendly and helpful. The girls gave me all the options to create a new account and they answered all my questions.
I traveled a long distance for nothing. None of my problems were solved if anything I was missed treated. Also, the only two girls working there were fighting over who's customers I was because nobody wanted to work. Google some place else if you need good customer service.
This is the worst store ever, they know nothing about customer service. Was in this store April 6, 2017 for 5 hours trying to get my phone that the store manager said he's was going to get the phone from another store. The only reason he went, was to talk to someone. I purchased 3 I phones this day and turned in an I phone and still till today 8/30/17 Sprint has not gotten the phone. It's showing the phone activated on another account. I know longer live in New Jersey or I would go into the store. I called and asked for the District Managers phone number and they are refusing to give it to me. I'm so disgusted with this Store Manager.
Sprint Store is a US Electronics Store based in Lodi, New Jersey. Sprint Store is located at 170 Main St, Lodi, NJ 07644, USA.
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